Frequently Asked Questions
Your guide to shopping with mm2shop
What is the standard shipping time for orders?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by destination but generally range between 10-21 business days.
How can I return or exchange an item?
We offer a 30-day return policy. Items must be unworn, unwashed, and have original tags attached. To start a return, please visit our online Return Portal with your order number.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
Is mm2shop committed to sustainable fashion?
We are dedicated to reducing our environmental impact by sourcing eco-friendly materials and working with manufacturers who follow fair labor practices and ethical production standards.